
Inter-Rail’s Founding Father, Jay W. Ricketts, far left, at opening of Flynn Auto Ramp, July 1982, Oklahoma City. Inter–Rail celebrated its 30th Anniversary in 2009.
"Say What You Do, Do What You Say, and Write It Down"
This is the motto of Inter-Rail’s ISO quality management system. Initially achieving ISO–9002 certification in 1999, Inter–Rail continues to be in compliance with the latest standards. In 2003 quality standards were improved to ISO 9001-2000. Most recently, in 2010, Inter–Rail received certification in ISO 9001-2008.
About Inter–Rail Group
When first founded in 1979 by Jay W. Ricketts, Inter-Rail Transport, Inc. managed just one facility. Located in Walbridge, Ohio, volumes were under 6,000 automobiles a year. From modest beginnings, Inter–Rail Group has grown to become one of the premier automobile handlers in the nation. Today, with the corporate home office located in Centreville on the Eastern Shore of Maryland, Inter-Rail Group now operates 30 separate facilities in 17 states. In addition to its core service of multi-level railcar loading and unloading, services include railcar pre-tripping and prepping, industrial and intermodal switching, vehicle processing and inventory management.
Keeping Up With Changing Times and Technology
As computers have gotten smaller and faster over the last 30 years, Inter–Rail has distinguished itself from other contractors by being on the forefront of technology. One of the original users of digital cameras in the late 1990’s, fast forward a decade to custom payroll and production software, and broadband scanners. In 2009, Inter–Rail's proprietary inventory management program was converted to a web-based system available for lease or purchase.
Our Leadership
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Michael Kelley, President Leading the management team, Mike brings over 34 years of rail industry experience with a focus on damage prevention and safety. He attended Brigham Young University and was a former Regional Manager of Automotive Operations for Southern Pacific Railroad and Field Manager of Damage Prevention for Union Pacific Railroad. In 2005 Mike was promoted to Sr. Vice President of Quality & Safety and named President in 2010. When not traveling around the country conducting unannounced audits, you will find him fishing and spending time with his twelve grandchildren. |
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Jordan Glasmacher, Director of Safety & Quality Jordan brings many years of automotive logistics experience to the Inter-Rail team. His responsibilities include auditing Inter-Rail's facilities nationwide and developing safety, quality, and environmental programs in compliance with federal and state regulations. Prior to joining Inter-Rail, Jordan held a number of positions with Toyota Logistics Services over a span of 13 years, including assignments in rail and truck transportation quality. He holds a degree in Management from Pepperdine University and resides in Los Angeles where he enjoys mountain biking, hiking, and spending time at the beach. |
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Greg Farmer, CFO |
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Brooke Ricketts, General Manager Brooke joined Inter–Rail in 2005 and immediately embraced the switching sector of the business. After receiving his training and switching certification in Lawrenceville, Georgia, he relocated to Salt Lake City to manage an Intermodal facility. In 2009 Brooke was promoted to General Manager with responsibility for overseeing Inter–Rail’s BNSF locations and switching operations in the western region. An avid soccer fan, Brooke spends his free time with his wife and three children hiking, camping, and enjoying all the recreational activities Utah has to offer. |
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Seth Ricketts, General Manager In 2005, Seth graduated from Methodist University with a Business Degree and shortly thereafter began his fast track at Inter–Rail. His career began as Operations Manager at Inter–Rail’s Palm Center, Florida location where he received his switching certification. Working from the corporate office since 2008, he was promoted to General Manager for East Coast operations in 2009. That same year his region recorded the first 100% score on an AAR audit. In 2010 Seth received his Hazardous Material switching certification. Passionate about sports, Seth enjoys golf and supporting his favorite football team, the Baltimore Ravens. |
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Melinda Biehl, V.P. Human Resources A 14-year veteran of Inter–Rail, Melinda oversees the human resources, risk, and legal departments for the company. Her educational background includes a degree in Management, an MBA from The College of William and Mary as well as certification as an Internal ISO Auditor. She has been a sponsor and Partnership Committee member for Habitat for Humanity since 2008. Melinda enjoys family treks to National Parks and traveling the Delmarva region to watch her son play sports. |






