Inter–Rail’s Founding Father, Jay W. Ricketts, far left, at opening of Flynn Auto Ramp, July 1982, Oklahoma City. Inter–Rail celebrated its 30th Anniversary in 2009.
"Say What You Do, Do What You Say, and Write It Down"
This is the motto of Inter–Rail’s ISO quality management system. Initially achieving ISO–9002 certification in 1999, Inter–Rail continues to be in compliance with the latest standards. In 2003 quality standards were improved to ISO 9001-2000. Most recently, in 2010, Inter–Rail received certification in ISO 9001-2008.
Our Core Values
"Listed below, are what I call, my company values. I feel the most important value is honesty. All other values listed are in no particular order as I feel they are inter-related and of equal importance. Values set the tone and culture of a company and I am proud of our reputation in the industry and I thank each of you for your contribution."
Jay Ricketts, Inter–Rail's Founding Father
Honesty & Integrity
It goes without saying this is the most important value. If our customers can’t trust us we won’t have business very long. If your employer can’t trust you we won’t have a job very long. And if our employees can’t trust us we will never reach the goals we have set and will always have employee un-rest.
Respect
Treat everyone as you would want to be treated, with respect and with dignity.
Caring
Care for the people that work for you. Get to know them personally. Have compassion.
Responsibility
Be accountable for your actions, right or wrong. No one is perfect and it takes a bigger person to admit mistakes and make them right than those that place blame on others.
No Shortcuts
I have found over the years that there are no shortcuts. Go by the rules. They have developed for a reason. If you bend or break the rules your employees will know and loose respect for you and, deep down you will not feel good about yourself.
Quality of Life
I believe everyone needs time off and time with their families and friends. Keep this in mind when arranging work schedules for your employees and yourselves.
Set The Example
I believe that the tone of a company starts at the top and over the years I have tried to lead by example. This tone also holds true for any level of management. I often say “Management has its privileges; you are first to arrive in the morning and last to leave in the evening.” Becoming a manager means you are willing to take on this responsibility.
Safety
We have an obligation to look out for the safety of our employees.
Quality
I believe in being the best at what you do and this is our obligation to our customers and their products.
